Why Choose Wiktel?
Capacity & Reliability
Once connected to Wiktel, all circuits go through fiber optic cables directly into the high speed Internet. Our servers are high capacity, redundant, backed up by standby power, and 24/7 maintenance service.
Best Email Services
Customers can manage their email effectively with a variety of options. Virus and spam filtering are applied to both incoming and outgoing emails, with customizable controls available. Utilize mail.wiktel.com for efficient email management, including complimentary email boxes for the entire family.
Content Filtering
Take Control of Your Home with the CommandIQ™ App. Setting up your whole system only takes a minute. Get real-time updates on your network security. Use Parental Controls and regulate the web with ease. Serve more devices with dedicated channels.
Friendly Help Desk Support
Someone is available most hours of the day to help you with the problems you may have with your connection.
Please take a moment to read our Open Internet Disclosure Statement
Service Offerings
Wiktel provides broadband ISP services directly to both retail consumers and business clients. These services encompass internet access, webmail, web hosting, and data storage and transfer.
The pricing for retail consumers and businesses is determined by the speed of service and the storage needs. To explore service levels and pricing, visit our Services Page or get in touch with our customer service representatives.
Performance
Wiktel consistently delivers exceptional performance, ensuring fast and reliable internet connectivity for its users.
Congestion Management
We do not impose regulations, limitations, or controls on network traffic. Our network is engineered to meet traffic demands and can manage peak capacity during partial network outages. During congestion, all traffic is treated equally, prioritizing best effort.
Content, Applications, Services & Device Providers
We treat all services equally, whether provided by us or others, without discrimination. Lawfully obtained services are accessible without restriction, and we do not employ any special network practices when using third-party services or applications.
Security Measures
Our network utilizes metrics to detect potential Denial of Service or similar attacks. In such instances, inbound and outbound traffic filtering techniques are implemented to prevent network congestion and degradation. Any suspicious network traffic, such as email spamming or other malicious activities, will prompt corrective measures. Network data may also be shared with law enforcement agencies for investigation and potential prosecution under relevant computer hacking laws.
Machine-Readable Broadband Labels
Our broadband labels are available in CSV format at: https://wiktel.com/broadbandlabels.csv