Dialup internet service is a shared service. Providing excellent service at the low rate of $13.95 rate per month depends on customers being fair to Wiktel and courteous to other customers. And that requires following the rules.
1. Do not give out your user name and password to other people. If you have given your password out to other people, change your password.
2. We may require a dial up customer to change their password from time to time. We may require a dial up customer to change their user name.
3. You may not send out unsolicited email from a wiktel.com address. Unsolicited email (spam) is mail that other people did not ask for, and which most people do not want. It is ok to send out email to a list of people. But you must assure that those people are carefully selected so that it is reasonable that most of them want the email. Having a statement that people can email you and be taken off the list is adequate for a carefully selected list that might want your letter. However, it is not satisfactory for spam.
Many people are angry that they get spam, and it is a significant expense for Wiktel to handle the complaints. It also reflects badly on the Wiktel name. We may disconnect an email account until the customer discontinues the practice of sending unsolicited email. Providing internet service is a competitive business, and Wiktel reserves the right to refuse to do business with a customer for any reason.
Any customer who sends out large amounts of email for commercial, organizational, or political purposes is required to establish a domain name of their own and use that domain name for their solicitations. Then they will have to deal with the complaints and those government agencies that regulate unsolicited email themselves. Even with a private domain name, Wiktel refuses to provide service to anyone who engages in spam, pornography, viruses, or any other illegal, immoral, or improper activity.
4. Monthly Commitment: Internet service is payable in advance each month. The customer commits to one month of service each month, and no portion of the monthly charge is refundable if service is disconnected at any time during the month. See monthly commitment.
For Rules pertaining to DSL or Wireless service see Rules for DSL and Wireless
*When you order service you agree to these terms, and other terms of
service, policies, and rules as posted on this web site, including:
Service Term Limits, Warranty, and Liability Limits |
Website Rules |
Wireless Rules |
Write: Wiktel, 212 South Main St., Karlstad, MN 56732-0217
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